EN
.png)
Benas is a consultant at "Sekmes laboratorija".
Areas of expertise: customer service, customer service team evaluation and evaluation criteria setting, contact center work optimization, team building training.
➲ Benas has graduated from Vilnius University with a degree in history.
➲ Certified instructor of "HDI Service Center Management and Customer Service Organization (USA)".
➲ Over 8 years of experience in consulting, training and working with customer service specialists in various international organizations, developing teams and managers of various levels in Lithuania, the USA and the United Kingdom.
Benas is a consultant at Sekmes laboratorija.
Areas of expertise: customer service, customer service team evaluation and assessment criteria, contact center optimization, team building training.
➲ Benas has graduated from Vilnius University with a degree in history.
➲ Certified instructor of "HDI Service Center Management and Customer Service Organization (USA)".
➲ More than 8 years of experience in consulting, training and working with customer service specialists in various international organizations, developing teams and managers of various levels in Lithuania, the USA and the United Kingdom.
What motivates me most is the opportunity to observe people's positive changes and their personal growth towards becoming a better version of themselves. I find the greatest meaning in helping others discover their hidden talents and maximize their potential.
Benas Narmontas
