Every salesman of a company or a customer care specialist who sells or presents products or services directly builds the customers’ confidence in a company. An impression formed by a customer is directly dependent on the professionalism of a salesman, his/her ability to communicate properly, to positively influence a customer while coming up with the solution useful for you. The best salesmen are distinguished from the others by their skills. Our aim is to form and to develop effective skills. Practice tested training programmes not only present effective principles, methods and tools of active sales and customer care, but also create inner motivation to self-improve and to strive towards ambitious aims.
The Main Programmes:
Formula for Successful Customer Service
Personal Leadership in Sales Process
Coaching Principles in Sales Process
Effective Presentation and Persuasion
A training programme is always adopted considering business area of the participants’ company, specifics of sales products and customers, the most important aims set for the performance improvement. Sales skills training could be compared to a sportsman’s master ship improvement and maintenance. If you aren’t practicing, somebody else surely is.